Emotional intelligence means being aware and in control of our emotions, which can be challenging to do in uncomfortable situations.

In this learning playlist, you'll learn how to manage different situations using different skills such as active listening, using body language and managing your emotions.

The Emotional Intelligence Toolkit is designed to help you recognize the value and benefits of emotional intelligence both in your personal and professional lives.

Through a series of lessons, you learn to understand what emotional intelligence is and why it is a valuable skill to have.

By the end of the course, learners will be able to identify key behaviors of emotional intelligence, define the basics of active listening, assess negative and positive body language, implement conflict resolution techniques, and positively receive feedback that leads to personal growth and advancement.

The course emphasizes the importance of emotional intelligence and feedback in achieving success in life and career.

LESSONS INCLUDED:

1. Understanding Emotional Intelligence for Life
2. Understanding Emotional Intelligence for Work
3. Strategies for Active Listening
4. Watch Your (Body) Language
5. Resolving Conflict Without Hurt Feelings
6. Taking Feedback Like a Pro

THIS COURSE INCLUDES:

• 6 interactive micro-lessons
• 1 Micro-Assignment
• Digital Badge

TYPES OF MICRO-INTERNSHIP ROLES:

Any position working with others

POWER SKILLS FOCUS: